SafeCentral FAQs

SafeCentral provides a layer of protection for your device that blocks malware and Trojans that could otherwise slip past antivirus and spyware software. We have partnered with leading security software developer Wontok to offer this software with a money-back guarantee as part of our commitment to helping members protect their online identity.

AOL Fulfillment Services

AOL Fulfillment Services is a subsidiary of the AOL Family that handles all billing relationships with AOL’s third-party vendors. Read more about AOL Fulfillment Services here.

SafeCentral on your device

SafeCentral is compatible across Windows, macOS, Android and iOS devices. Find additional info at the bottom of the SafeCentral detail page.

SafeCentral doesn't work with the AOL dial-up client software.

  • Windows: Microsoft Windows 10 or higher
  • Mac: macOS 10.15 or higher
  • Android: Smartphones and tablets running Android OS 8.0 or higher
  • iOS: Smartphones and tablets running Apple iOS 13 or higher

Sign up and install SafeCentral

About SafeCentral Secure Browser

SafeCentral's browser provides a secure, encrypted online connection, protecting you against phishing and other online attacks. SafeCentral can protect your online activities, including web browsing, online transactions, and application downloads or execution by helping to keep your data and activities safe from threats while online.

Compatible device with SafeCentral

When you sign up for SafeCentral, you’ll receive an Order Confirmation email which will contain a link for access to the SafeCentral portal. The portal will allow you to install and activate the software on your Windows, macOS, Android and iOS devices. Your subscription allows you to protect as many as six devices.

Get technical support for SafeCentral

Visit the SafeCentral Support page for 24-hour online technical support or call 1-866-545-1959 Monday through Friday between 9AM and 5PM ET.

Install SafeCentral on multiple devices

When you sign up for SafeCentral, you’ll receive an Order Confirmation email which will contain a link for access to the SafeCentral portal. The portal will allow you to install and activate the software on your Windows, macOS, Android and iOS devices. Your subscription allows you to protect as many as six devices.

SafeCentral money-back guarantee work

If you become a victim of ID theft while using SafeCentral’s online protection service, SafeCentral will refund the price of your subscription. Please call AOL Customer Service at 1-800-827-6364 for more information.

Recommended SafeCentral Secure Browser

To take advantage of the full range of features, it's recommended that you use the SafeCentral Secure Browser. It has features that you know and love, and you can even import your favorites from your old browser.

View your billing information and history

Billing will automatically begin at the end of your trial period. Review our Account Management help article for help locating your billing information. If you have questions about your billing information, call us at 1-866-485-9217 Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET.